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How do I delete a user?
Andy app Fordeleteauserof your place, you must first access theAndy APP.The only requirement is that you must log in with a user with a manager role (Level 3 or higher), as it is the minimum level required to edit users. 1. Once inside Andy, dgo to ...
My user session is not left open, what do I do?
For security and better handling of users and tasks to be done, open sessions of users have limited time.You have even5min min minwith the sitting open whileNO being useddirectly. If you are browsing and using the app, the 5 minutes do not apply. ...
I forgot my user PIN
Forgot your PIN? Don't worry, you can easily generate a new one! The only requirement is for you to log on to Andy with a user role level 3 or higher, as this is the minimum level required to edit other users' details. In addition to the PIN, you can ...
Forward User Pin
If a user needs to reset their PIN, you can assist them by following these steps: 1. Go to Settingss 2. Click on User > User 3. Select the user who needs a new PIN from the list of users. 4. In the Access to Andy App section, click on Generate New ...
How do I change the Control Panel password?
To change the password of your user with access to the Control Panel, you must first go to the Control Panel. Once logged in, go to Settings > Users > click on the corresponding user. Once you access the user details screen, in the lower-right ...