Llamada telefónica
+34 684 46 60 17 | Mon-Fri 8:00 a 20:00
Resending a user's PIN
If a user needs to reset their PIN, you can assist them by following these steps:
1. Go to Settingss
2. Click on User > User
3. Select the user who needs a new PIN from the list of users.
4. In the Access to Andy App section, click on Generate New PIN.
A notice will warn you that a temporary PIN will be sent to protect the user's privacy.
5. Click on Understood, reset PIN.
6. You can enter a temporary PIN or generate a random one.
7. Click on Save Changes.
Related Articles
Types of User Roles Available on the Andy App
The following are the different types of roles and the access restrictions you can generate on the Andy App and Andy's Control Panel: Employee (Level 1) : Employees have basic access to a store allowing them to interact only with some of Andy’s tools ...Creating user roles on the Andy App
Andy allows you to assign roles to different users in your business. These roles ara assigned levels with different permissions and limitations. This article explains Andy's different role types. To create roles simply go to Settings > Users > Roles ...Creating and Adding Users on the Andy's Control Panel
Want to create or add a new user in Andy? Easy! All you need is someone with a user level that allows them to access Andy’s Control Panel - such as a supervisor or manager - to create new users roles. This is how: 1. Log on to Andy’s Control Panel ...What can I use Andy's Library for?
Andy’s Library allows you to store files in various formats such as videos, photos, and documents. Users have access to the information posted on the Andy App according to their roles and they can consult or download it as needed. Here are some ...How to configure food labels with Andy
Your first step to printing food labels with Andy is creating the product’s status. Go to Settings > Products > Status and click on Create Status. Enter a Name for the status and set the Priority (the order in which it will appear in the Andy App). ...
