How do I change a user's password in Andy's Control Panel?
How do I change a user's password in Andy's Control Panel?
To change the password of your user with access to the Control Panel, you must first go to the Control Panel. Once logged in, go to Settings > Users > click on the corresponding user.
Once you access the user details screen, in the lower-right corner, click Request password change
You will then receive an email in which you must click the Reset your password button.
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