How do I change a user's password in Andy's Control Panel?
How do I change the Control Panel password?
To change the password of your user with access to the Control Panel, you must first go to the Control Panel. Once logged in, go to Settings > Users > click on the corresponding user.
Once you access the user details screen, in the lower-right corner, click Request password change
You will then receive an email in which you must click the Reset your password button.
Forgot your PIN? Don't worry, you can easily generate a new one! The only requirement is for you to log on to Andy with a user role level 3 or higher, as this is the minimum level required to edit other users' details. In addition to the PIN, you can ...
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If a user needs to reset their PIN, you can assist them by following these steps: 1. Go to Settingss 2. Click on User > User 3. Select the user who needs a new PIN from the list of users. 4. In the Access to Andy App section, click on Generate New ...
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