How to access an Incident from a report on the Andy App

How do I access an Incident from a report on the Andy App?

Andy allows you to easily access an incident reported in a Task, Record, or Audit report. 

To do this, first you need to Create a Report.

Creating an Incident is simple, and this article will guide you through the process: Managing Incidents from Andy’s Control Panel

Go to Andy's Control Panel > Tasks or Records or Audits and click on the corresponding report.

 


To access the Incident, click on the button See Incicent  and you will be directed to it automatically: 



Done!

You may find this article of interest: Customising Incident Status 


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