How to access an Incident from a report on the Andy App

How do I access an issue from a report?

Andy allows you to easily access an incident reported in a Task, Record, or Audit report. 

To do this, first you need to Create a Report.

Creating an Incident is simple, and this article will guide you through the process: Managing Incidents from Andy’s Control Panel

Go to Andy's Control Panel > Tasks or Records or Audits and click on the corresponding report.

 

To access the Incident, click on the button See Incicent  and you will be directed to it automatically.

Done!

You may find this article of interest: Customising Incident Status