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How do I access an issue from a report?
Andy allows you to easily access an incident reported in a Task, Record, or Audit report.
Creating an Incident is simple, and this article will guide you through the process: Managing Incidents from Andy’s Control Panel
Go to Andy's Control Panel > Tasks or Records or Audits and click on the corresponding report.
To access the Incident, click on the button See Incicent and you will be directed to it automatically.
Done!
You may find this article of interest: Customising Incident Status
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