How do I resend the access credentials for my location?

With Andy, it is possible to resend the access credentials for the location assigned to your user. If you need to send the access credentials for one of your locations, follow these steps.

First, you need to access the Dashboard. Once inside, go to Settings > Stores > Stores:

Once you are on the screen showing the locations assigned to your user, click on the corresponding location:

At this point, you will see the information related to the location. To resend the access credentials, in the middle of the screen, in the Site Access section, click the forward button.

Here, you can:

Send the credentials to the email associated with the location
Send a copy of the credentials to the email associated with your user
Send a copy of the credentials to another email address

Once you have selected one or more of the available options to send the access credentials, click Confirm to send the email with the location’s access credentials.

Related Articles
How to unlink your access to the store in the Andy App
Follow these steps to unlink the device from the store: 1. From the initial user login screen, click on the on/off red button. 2. When the message "Are you sure you want to disconnect from (Store Name)?" appears on the screen, click on “Disconnect”. ...
How do I change my store's access code?
To change your store's access key, you first need to access Andy's Control Panel with a manager-level user or higher (as this is the minimum user level with access to the Control Panel). This article reminds you How to Access Andy's Control Panel. ...
How to remember access for multiple accounts on the same device?
At Andy, we are aware that your workday requires you to adhere to specific timelines. That's why we prioritise ensuring that no unforeseen events affect the pace of your work, such as forgetting your access credentials! This feature is particularly ...
How do I create a user on the Andy App?
To create a new user for your business, you first need to access the Andy App. There is only one requirement: the user that logs into Andy must have a Manager role (level 3 or higher), as this is the minimum level required to be able to edit the ...
Limiting Access to Records by User Role
To limit access to records by user role, you need to have created user roles first. In Andy’s Control Panel, go to Settings > Users > Roles > Create Role > Assign a name and select the Role. You can learn more about the types of user roles available ...