To be able to edit that item, you first need to log out by clicking the button located in the top right corner of your screen:
You now find yourself on the screen that allows you to Access with your user and PIN. To be able to complete the items, you must log in with one of the registered users.
To prevent the message from appearing again, you can grant yourself access to the Andy App by editing your user information. Here's how: Managing Existing Users.
Simply activate the Access to Andy App option and create your four-digit pin.
Want to stay up-to-date with the latest features and improvements in Andy´s regular updates? This article will show you how you can easily check the new functionalities available in your specific version of Andy and how to start making the most of ...
Forgot your PIN? Don't worry, you can easily generate a new one! The only requirement is for you to log on to Andy with a user role level 3 or higher, as this is the minimum level required to edit other users' details. In addition to the PIN, you can ...
Your Internet connection can unexpectedy become unavailable during your workday due to factors outside of Andy's control such as lack of coverage, a weak internet signal, or external problems outside of the working environment. Andy helps you ...
ERROR CODE MEANING SOLUTION PRINTER ERRORS E-C01 Incompatible printer model Reconfigure the printer by selecting the appropriate printer model E-C02 Connection failure with the printer Make sure the printer is turned on Make sure Bluetooth is ...
To speed up product labelling, Andy saves previously entered batches related to the selected product: If you can't see the previous batches when selecting a product, simply log out of the store and log back in. Please make sure you log completely out ...
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