To be able to edit that item, you first need to log out by clicking the button located in the top right corner of your screen:
You now find yourself on the screen that allows you to Access with your user and PIN. To be able to complete the items, you must log in with one of the registered users.
To prevent the message from appearing again, you can grant yourself access to the Andy App by editing your user information. Here's how: Managing Existing Users.
Simply activate the Access to Andy App option and create your four-digit pin.
Forgot your PIN? Don't worry, you can easily generate a new one! The only requirement is for you to log on to Andy with a user role level 3 or higher, as this is the minimum level required to edit other users' details. In addition to the PIN, you can ...
Your Internet connection can unexpectedy become unavailable during your workday due to factors outside of Andy's control such as lack of coverage, a weak internet signal, or external problems outside of the working environment. Andy helps you ...
If a user needs to reset their PIN, you can assist them by following these steps: 1. Go to Settingss 2. Click on User > User 3. Select the user who needs a new PIN from the list of users. 4. In the Access to Andy App section, click on Generate New ...
If you are printing labels and they are not being reflected in the Traceability label history in Andy, it is very likely that Andy is not connecting to the internet. Please note that an internet connection is required for labels to be displayed ...
Below are all the concepts and words found in Andy: A Assets:is available/published in Andy App Attach:action to add a file or document in order to share information with the recipient. An image file or video can be attached. Attempt to the ...
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