How to update the customisable label design in Andy

How to update the customisable label design in Andy

Has the Andy team designed a new customisable label for your brand?
In that case, it will be necessary uptade the printer settings so that the new label design becomes available and visible in the printed labels.

Remember, this step is required for those custom label designs that were previously requested from the Andy team by contacting help@andyapp.io


To be able to print the labels with the new design, simply access the Andy APP and follow these steps:
  1. Click on Settings
  2. Printer
  3. Select the configured printer
  4. Click on Save Settings
  5. As soon as the Template Transfer process finishes, the design will be available to you.
           
Are you getting an error message?
Go to Settings > Printer > Eliminate the paired printer and click on Add Printer. Follow the steps outlined in Linking your Brother printer to Andy.

    • Related Articles

    • Approved printers for food labelling with Andy

      Below is a list of approved printers for food labeling with Andy: Brother Printers TD-4550DNBW via BT Buy on the Andy Store TD-2125DNBW* via BT *Currently not available for iOS Buy on the Brother Store This article explains “How to Link Brother ...
    • Printer error codes and how to troubleshoot them

      ERROR CODE MEANING SOLUTION PRINTER ERRORS E-C01 Incompatible printer model Reconfigure the printer by selecting the appropriate printer model E-C02 Connection failure with the printer Make sure the printer is turned on Make sure Bluetooth is ...
    • What are the different label designs available for printing with Andy?

      Andy features five different default label designs. Below is a table comparing their characteristics: All label designs have the same measurements: 55x50mm Design Design Name Features CAD 1A - Primary expiry date must be manually entered on the ...
    • My labels are printing incorrectly

      At Andy, we are aware that labelling products is one of the most important tasks in your kitchen. That's why we go the extra mile to ensure that your labels are printed correctly and you can perform your tasks in the most effective possible way. If ...
    • Resetting your Brother printer's factory settings

      Do you have issues printing with your Brother Pinter? In that case we recommend performing a series of basick checks according to the error message that appears on the Andy App. This article might help you identify the error codes, potential causes ...

    Do you need more help?

    We’re here for you. You can easily reach us through the following channels.


    Llamada telefónica
    +34 684 46 60 17 | Mon-Fri 8:00 a 20:00

    WhatsApp
    +34 684 46 60 17