How do I customise the title of an incident?

Andy allows you to customise the title of an Incident based on the answer entered in the Andy App.

How?

Simply access the Control Panel and configure the item that generates the incident title. Text, selector, numeric, and temperature elements can be configured so that their response becomes the title of the incident.

Let's have a look af the following example:

We have an incident template: "Raw Material Reception Incident".

The item "Temperature" has the "Incident Title" option activated.

The answer to this item will appear as the title of the generated incident.

Ready!!You may be interested in finding out how to Manage Incidents from Andy's Control Panel

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