Contact HelpDesk team

Contact HelpDesk team

If you need help or technical support you can contact the team of HelpDesk through it Andy App, pressingin the section of Help.



On this screen, you can choose two ways to contact us. The first is the
Send Message 
and receive the answer in the email indicated.
On the other hand, the second option is the Open Chat and receive the answer instantly, provided operators are available. If they are not, it will be handled through the email indicated.


If you are unable to access the app, you can contact us by email: help@andyapp.io

Now you may be interested in Support Chat


    • Related Articles

    • Support Chat

      At Andy we want the customer to have the necessary assistance to resolve any kind of unforeseen events. That is why we have aSupport Chatwhere the customer can contact support and receive response at the time. This chat is available in theAndy App(in ...
    • Self-help chat

      Andy features a Self-help Support chat to help you troubleshoot any issues quickly and effectively. To access this chat from the Andy App, simply go to the Help Tool and click on Self-help. You can also access it via this link: Support Self-help Chat ...
    • What can I use the Dietarium for?

      Andy's Logbook is an internal communications tool that helps you in several areas of the management of your business, enabling a more efficient and effective communication with your team. What can I use this tool for? Internal Communication ...
    • What can I use Library for?

      Andy’s Library allows you to store files in various formats such as videos, photos, and documents. Users have access to the information posted on the Andy App according to their roles and they can consult or download it as needed. Here are some ...
    • What are the different label designs available on Andy?

      Andy features five different default label designs. Below is a table comparing their characteristics: All label designs have the same measurements: 55x50mm Design Design Name Features CAD 1A - Primary expiry date must be manually entered on the ...

    Do you need more help?

    We’re here for you. You can easily reach us through the following channels.


    Phone
    +34 932 71 56 44  | Mon-Fri 8:00 a 20:00

    WhatsApp
    +34 684 46 60 17