Tasks and Records
How can I Verify Records with Andy?
With Andy, it is possible to add the option to verify the completion of records. To use this feature, you first need to set a signature for your user. To do this, access the Control Panel. Once inside, go to Settings > Users, select your user, and ...
How can I Verify Tasks with Andy?
With Andy, it is possible to add the option to verify task completion. On the main screen of the Control Panel, you will see tasks/records/audits pending justification: To use this feature, you first need to set a signature for your user. To do this, ...
How to Activate Kitchen Mode in Andy APP
Andy offers a feature that makes managing Timers easier: Kitchen Mode. This mode allows Andy to display the main screen in a large, fixed format, making timer management in the kitchen simpler. To activate Kitchen Mode, first log in to Andy APP. Once ...
How to access Andy using the Auditor role
Andy gives you have the option to access your stores using the Auditor login. This type of login allows users to view the Audits tool for all stores assigned to it. To access using this login, users must have a user level of 5 or higher. Consult this ...
How to remember access for multiple accounts on the same device?
At Andy, we are aware that your workday requires you to adhere to specific timelines. That's why we prioritise ensuring that no unforeseen events affect the pace of your work, such as forgetting your access credentials! This feature is particularly ...
How to sort my Records by Categories?
Andy allows you to organise your Records into Categories for better identification. To do this, simply go to Andy's Control Panel > Settings > Categories > Create Category. Next, you'll see the following screen where you'll need to name your ...
How do I limit an item review to a specific user role?
Andy allows specific role or roles to review an item within a Task template. This review function allows the designated person in each store to double check an item and verify if it has been completed or not. All you need to do to set this up is make ...
How does the "Not applicable" tool work on the Andy App?
At Andy, we understand that unexpected events can occur during your teams' workday, disrupting the routine of their HACCP tasks. To address this in the most efficient way possible, Andy allows you to mark an item as Not applicable. To do this, go to ...
How to identify tasks completed outside of schedule in the Andy App?
Andy helps you determine: a) if a task is outside of the predetermined schedule and there are items left to execute, b) if a task has been completed outside of the established schedule. To clarify these situations, Andy shows you a yellow or green ...
How to change your user profile’s avatar
To change your user profile's avatar, simply: 1. Go to your user profile by clicking on your name or avatar image. 2. On the left hand side, you will see a series of food icons to choose from. Select the avatar that you like the most. You're done! ...
How to log out of Andy
After a few minutes of inactivity in Andy, you will be automatically logged out of your session. To manually log out and exit Andy, follow these steps: 1. Click on the "Disconnect" button next to your username’s avatar in the top right corner of the ...
How to unlink your access to the store in the Andy App
Follow these steps to unlink the device from the store: 1. From the initial user login screen, click on the on/off red button. 2. When the message "Are you sure you want to disconnect from (Store Name)?" appears on the screen, click on “Disconnect”. ...
Tasks and Records Tool
The Tasks and Records Tool is designed to automate your HACCP processes and any other records that need to be completed in your commercial kitchen. The difference between Tasks and Records is quite simple: Tasks: Employees find the tasks that have ...
How do I create a user on the Andy App?
To create a new user for your business, you first need to access the Andy App. There is only one requirement: the user that logs into Andy must have a Manager role (level 3 or higher), as this is the minimum level required to be able to edit the ...