How can I test if my printer works with Andy?

How can I test if my printer works with Andy?

If you have a printer and want to check if you can use it with Andy, you can configure it in AndyApp and perform a printer.Test printingto verify that it works correctly.

To do that, you must firstrequest your Account Manager access to an Andy trial accountwhere you can perform this configuration.

Before you start

Before starting the configuration, make sure that:
  • You know theIP address of the printer.
  • ThePrinter is on.
  • The printer and device from which you are going to configure it from(PC, mobile or tablet) are connectedto the same networkthan the printer.
WarningIf the device and printer are not on the same network, printing will not be possible.

Steps to Test the Printer on Andy

  1. Access toAndyAppwith theLocal identifier and password.
  2. Select yourUserand introduces thePin.
  3. Go toConfiguration.
  4. SelectPrinter.
  5. PressAdd printer.
  6. Select the type of printer:
    • Zebra→ if you use a Zebra printer.
    • Generic Printer→ for any other printer.
  7. Introduce theIP address of the printer.
  8. PressSave Configuration.
  9. He makes oneTest printingTo check that it works correctly.


How to check if there is a connection to the printer

If you want to check if your device is connected to the printer, you can do a quick check from your browser:

  1. Open a web browser.
  2. Write theIP of the printerin the address bar.
    1. If you open thePrinter status pageIt means there is connection.
    2. YesIt does not openIt may be that:
      • The IP is not correct.
      • The device and printerThey are not on the same network.

If you want to print from the browser, you will need:

  • UseGoogle Chrome
  • Having installed theExtension of Andy Printer

IdeaAfter configuring the printer, always perform oneTest printingto confirm that you can use it correctly with Andy.
If the printing is done correctly,The printer will be ready to print labels from Andy.