Andy's Self-help Support Chat

Andy's Self-help Support Chat

Andy features a Self-help Support chat to help you troubleshoot any issues quickly and effectively.

To access this chat from the Andy App, simply go to the Help Tool and click on Self-help.



You can also access it via this link: Support Self-help Chat

You will then see this screen:



You will notice that Andy's self-help support tool is very intuitive. All you need to do is answer the questions that Andy will ask you by clicking on one of its response options.

Did you resolve the issue?
Simply answer Yes to the question Was your issue resolved? and the chat will conclude.

Your issue wasnt' resolved? 
Let us know with a No and enter an email address and the unresolved issue so that our support team can get in touch with you as soon as possible.

On the same screen you can access the Support Chat by clicking on Chat in the top of the screen.


Ready!

Now you may be interested to find out How to contact the Andy Experience team


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